Training and Support

The training and support we provided is one of the best and most thorough in the industry. Whether you have run your own business before or are starting a business for the first time, the training manual we provide is full and in depth, giving you instant insight and huge advantage over a competitor. We aim for you to be able to get your business up and running quickly, easily and cost effectively.

Included in the package price, as well as all the supplies you need to get started are two in depth training manuals.

The contents of the Silent Mites manual and our artwork will be sent to you as soon as your payment has cleared, so you can start planning and organising your business as soon as possible.

Additionally, as and when any new marketing information or artwork becomes available, this will be uploaded to our new page ‘Dealer Login’, where you will be able to login under a secure name and password and download any new marketing material.

This is a list of the main topics covered when we come to you:

Hygienitech Operation Manual

• Equipment Care and maintenance
• Performing the Free dust test
• Performing the Free Allergen test
• Full Operation
• Research on UV-C light
• Safety Data Sheets
• Replacement Parts
• Advertising Material & templates
• Standard letters
• Template stationery artwork
• Marketing Ideas

Silent Mites Sales & Marketing Manual

• General:
  • Useful Contact details & suppliers prices
  • Useful medical quotes
  • Research
  • Quick reference Topic sheet
  • Bed Bugs
  • Pet Allergies
  • Testimonials
• Sales:
  • General Introduction
  • Overcoming Objections
  • During the Appointment
  • Increasing the job’s value
  • Following Up
  • Office Systems
• Marketing:
  • Networking Groups
  • High Street & Residential Opportunities
  • Commercial Opportunities
  • Mass marketing methods
  • £2500 worth of Artwork
  • Standard Letters & Proposals
  • Future Opportunities
  • Sales generation
  • Creating an additional Income

Support

Re-ordering of any supplies is simple, quick and easy. We have in stock, all the items that are supplied from the Hygienitech and give you the details of suppliers in the UK for anything else.

Additionally, although we do not receive a monthly fee and we are not contractually obligated, both Hygienitech and ourselves will update dealers from time to time with any new research, test data, articles, marketing and artwork when it is available. We also receive many enquiries for mattress cleaning which may have been generated from both of our extensive web marketing campaigns and by our innovative and varied marketing initiatives.

Our phones are answered round the clock to ensure that no calls are missed and any customer enquiries, many of which would have been spoken too on your behalf, will be passed to the nearest dealer to deal with. In most cases, the customer will be phoning you just to confirm a price and book an appointment because we would have spoken to the customer and got them interested in the service already!

If you want to receive enquiries from our web site and are happy for us to talk to a customer first for you, a very small monthly charge is made, to cover our admin, marketing and telephone costs.

Finally, there are many opportunities for us to explore on a national level. This is where it gets really exciting and the business is developing and expanding in many directions.

We are not just talking about advertising in magazines or national newspapers, but providing excellent marketing opportunities across the whole of the UK and researching additional markets to give you the chance to develop a major additional secondary income. This is being done by developing strategic, non-competitive alliances with other national companies. Some of these are totally unique opportunities for our dealership network, all researched, negotiated and put into practice by us, for you and we expect that these will be able to generate an extra income of between £15-30,000 per anum. This is obviously a major area that could be of benefit and we would be happy to discuss it further with you.